Digital Sky Solutions services more than 20 dental clients in the Greater Victoria area. Our solutions ensure that your digital radiography images and practice data are safe.
- Within our client base, all vendors digital x-ray gear is represented. We can connect you with other offices that have purchased what you are thinking of buying so you can have an impartial view of the system without the sales pressure
- We can provide you with a comprehensive understanding of digital x-ray warranties and imaging systems and assist you with your decision to purchase. For example, the "free" picture software offered with x-ray systems can be costly down the road if you decide to switch sensor brands. The free software bundle is nothing more than a tactic to keep you buying the same sensor brand, as images can't be converted. Remain flexible and buy imaging software that has multi-brand compatibility
- Practicing top CDA on staff, advising as to the best placement for the digital gear, taking into account delivery systems and which side of the chair you work on, so as to ensure that the equipment is fully integrated into your opratory
- With our industry connections we work closely with your other dental vendors (Patterson, Schein, Exan, etc.) to ensure that everything is compatible from the outset
- No more x-ray issues, slow schedulers or charts. We will be the single point of contact for all your digital needs
- We will manage all vendors and servicing to ensure that everything works, so you only have to deal with one person
- Our servers come with twice more warranty coverage than you will get anywhere else. Workstations are covered under our spare service warranty, which means that if your workstation has to be offline for any length of time, we will provide you with a spare, fully configured and functional one. That means NO downtime – NO failure
- We employ a ticket tracking system, which provides us with a full history of your issue tickets and tracks all incidents you have brought to our attention
- We will manage all vendors and servicing to ensure that everything works, so you only have to deal with one person
- We work closely with Exan|Mercedes and are very familiar with Power Practice; in fact, if you call the Exan Group, they will recommend us for product servicing

