Digital Sky Solutions Blog

Customer relationship management is an important facet of any operational business’ processes, which makes the benefits a CRM platform provides all the more needed, and welcomed. Let’s take a few minutes to review what these benefits look like, based on the features your CRM should provide. 

We’ve seen artificial intelligence used more and more commonly in businesses, largely in the form of machine learning. What’s even nicer is that it is becoming more and more accessible to smaller businesses as well. Let’s discuss how a small business might put AI to use, or in other words, how you can get started doing so.

Downtime is often associated with losing power or an Internet connection, but in reality, it’s far more than just that. It’s any situation where your team cannot perform their duties as expected, and it can be extremely costly if it’s not addressed. Here are some ways you can address these situations.

When you implement a new technology solution, you usually do so with the intent of solving some kind of problem your organization is experiencing. Therefore, as your business should be using technology to move forward and make progress toward your goals; any technology you implement that does not move your business forward can be seen as an impediment to its success.

With remote work remaining a popular option for businesses, one of the many needs that these organizations have to account for is the communication capabilities of their team members. The telephone is still a staple of many business processes, so today’s organizations need a way to allow their team members to use this technology wherever they may be working.

Moore’s Law may have been prophetic for its time, but it was bound to run out of steam eventually. In 1965, Gordon Moore predicted that transistors inside of a dense integrated circuit would double every 18 months, and at the time, it seemed like an ambitious prediction at best. All these years later, however, computing speeds are doubling every 18 months, just as predicted, but technology may have finally caught up with this prediction. How will technology’s growth change moving forward?

How often do you think about your business’ future? If you are a good business owner, chances are your hopes and aspirations for the future are informing your current business practices, but if not, we have news for you. Even something as simple as a hardware failure can be enough to derail operations bad enough that you may not be able to recover—especially if you are unprepared for the data loss that could ensue.

If your business struggles with network security, you’re not alone. It’s one of the most challenging parts of running a business, and even if you do invest a ton of time, effort, and money into your security systems, chances are you could still be doing at least something better. Today, we want to talk about three ways you can improve your company’s security without completely draining your bank account.

You’d best mind your budget if you’re a subscriber to Microsoft 365 or Office 365, as Microsoft plans to increase the price of these services. We wanted to give you a quick heads up and clear the air a little bit preventatively, primarily so that you can adjust your plans if need be.

All of the big names in the smartphone industry have produced some incredible flagship devices, but this doesn’t mean you should only consider some of the “top tier” innovations out there. Here are some of the more interesting and innovative devices on the smartphone market today.

Value smartphones can sometimes be downright bad. It’s for this reason people pay an extra $50 on top of their service charge to get the latest and greatest phones on the market. If you are someone that doesn’t need the power of a flagship device and doesn’t want to pay for a flagship, here are three phones that can provide a great user experience for under $500.

For the past few years, Microsoft led customers to believe that they would be building on Windows 10 for the foreseeable future. Of course, in tech, nothing ever stays static and they have now released Windows 11 for PC. For the business, it starts a clock that can get quite uncomfortable if not planned for. This week, we thought we’d take a look at the system specifications for Windows 11, and what you need to know for when you decide it’s time to upgrade.

Purchasing a new smartphone in 2022 can be intimidating, especially with so many great options on the market. Let’s take a look at what some of the top models out there might look like in terms of features and price points.

The Internet of Things grows larger with every passing day, and with so many connected devices with Internet functionality entering the world, one has to wonder how this impacts cybersecurity. Let’s take a look at what could potentially be changing as the Internet of Things expands its borders and scope.

Businesses use different types of software to fulfill various tasks and functions throughout the workday, but there are certain practices you can implement today that can help you better manage your software solutions. Here are three ways your organization can take better care of its software infrastructure, regardless of industry or business size.

Did you get any cool technology for the holidays this year?. Let’s take a look at three popular gadgets that were all the rage this holiday season.

Automation, as a concept, is a clearly useful capability… whether an employee is working remotely or is located in the office for regular operations. Indeed, many businesses are now encouraging their team members to do both. Let’s review how a hybrid workplace can have a positive experience with automation in place… and why it's important, for security’s sake.

Running a non-profit, while rewarding, also offers its own considerable challenges. It can be quite difficult to balance a budget that relies on charitable donations, and the need for modern technology solutions can add to the complexity of this. One simple way to eliminate some of this complexity is to adopt a VoIP solution for your non-profit’s telephony needs.

There are literally thousands of pieces of technology available that accomplish something positive for your business. Whether they are communications tools that help your team collaborate and build a better client-support system, gadgets and software to help streamline your team’s ability to get work done, or devices to help advance the company’s mobile strategies, considering what you can do with innovative new technologies is a responsibility of a forward-looking executive or small business owner.

The blockchain is one of the more recent new technologies that businesses have been considering for their offices. Blockchain technology could have been implemented to solve a host of different problems, but the world simply was not ready for it. Is it ready now? Perhaps—let’s take a look at three applications for the blockchain in today’s business world.