Digital Sky Solutions Blog

“Please listen carefully as our menu options have changed…”

Sound familiar? It’s one of the most common catchphrases of the modern business phone system prompt. It might be a little cliche, but at least it’s not among the worst sins your phone system could be committing that is preventing your business from potential success.

If you’re anything like me, you’ve always got a thought in the back of your head regarding your business and how you can make it more productive. While there are a lot of different ways you can do so, we wanted to focus on one that might not be the first to come to mind: communicate more.

Professional services are some of the oldest professions in the world, so technological innovation has had a direct impact on productivity in this sector of the economy. Today, we’ll take a look at a couple of technologies that are built for the professional services industry and how they help PS firms enhance their productivity.

There is no denying that “collaboration” is one of the biggest business buzzwords right now… and for good reason, since it is a prerequisite for any business seeking to compete in its market. Let’s take a different tack than we usually would and consider some of the non-technical elements your business needs to incorporate to encourage collaborative work.

Google Chat—the successor to Hangouts—offers a TON of features to its users, more so than most users probably realize. For instance, there are a lot of features buried under keyboard shortcuts. Let’s go over some of these shortcuts and what you can use them for in Google Chat.

With remote work remaining a popular option for businesses, one of the many needs that these organizations have to account for is the communication capabilities of their team members. The telephone is still a staple of many business processes, so today’s organizations need a way to allow their team members to use this technology wherever they may be working.

Running a non-profit, while rewarding, also offers its own considerable challenges. It can be quite difficult to balance a budget that relies on charitable donations, and the need for modern technology solutions can add to the complexity of this. One simple way to eliminate some of this complexity is to adopt a VoIP solution for your non-profit’s telephony needs.

Imagine that you are a kid again and you get low marks on a test in school. The natural response from your parents and teachers is that you need to double down on studying for that subject, as it is clear that you struggle with it. The same can be said for any professional shortcomings, such as public speaking, interpersonal communication, and other performance-based skills. But what if we flipped this concept on its head and focused not on what our deficits are, but instead where our strengths lie?

Voice over Internet Protocol telephony, also known as VoIP, has been around for some time now, giving businesses the opportunity to take advantage of quite a few advantageous capabilities. If you haven’t made the switch over to VoIP yet, it may be time. 

Business communications have seen some significant changes, particularly with recent events being what they have been. Instead of your team members having the opportunity to simply turn to one another in the office, there are now added hoops that they must jump through. Let’s go into how your internal and external communications should adjust to meet these changes.

One of the biggest lessons businesses have had to learn over the course of the pandemic is just how vital good communication is. Being able to effectively communicate with customers, team members, suppliers, and everyone else you do business with can make all the difference. 

Older phone systems can be expensive when it comes to adding more users or extending their capabilities, so most businesses find it cost-effective to upgrade to more modern Voice over IP phone systems. Before you do though, here are some features and drawbacks to look out for.

Voice over IP (VoIP) has changed the way businesses use and pay for their phone systems. Not only does it offer a huge set of features, but it can save most companies a lot of money, provided they get a solution that fits their needs and doesn’t get into the wrong type of contract. Digital Sky Solutions can help your business get the most out of VoIP, and we’ve partnered with one of the best VoIP providers in BC to do it.

With the transition of broadband Internet from a helpful convenience to a prescient need for modern life and business, it is staggering to consider that access to this resource is not equally distributed. While the U.S. Federal Communications Commission intends to change this, they need data to help them gauge the true scope of the problem. To do so, the FCC is pulling out an application that they first released years ago: FCC Speed Test.

2020 was a big year for the wireless industry. The start of 5G, while hotly anticipated, was kind of a flop outside of some select places. Today, we thought we would discuss the changes and considerations that the telecoms are going to have to confront in 2021.

Collaboration is central to most business’ production strategies nowadays. It’s no secret that businesses are doing more with less and in order to coordinate resources that are stretched thin, companies are looking to collaborative software titles. Today, we will briefly go through three of the most popular collaboration apps to give you an idea of what they can bring to your business. 

Businesses of all shapes and sizes rely on the telephone to support their operations, which has historically required no small investment on their part. Today, however, there is a much more cost-effective option in Voice over Internet Protocol (also known as VoIP). Let’s consider a few reasons that businesses should see VoIP as the superior option.

Collaboration is widely accepted as a “must-have” in the current, connected business environment… at least, for any organization that wants to remain competitive. Let’s take a few moments and consider what needs to be present for any collaborative efforts to be successful, and the skills you should work to develop in your team members to enhance their capacity for cooperation.

Collaboration is a critical consideration—especially nowadays, with more people than ever before working remotely. Fortunately, there are plenty of solutions available today that enable the level of communication necessary for effective collaboration to take place. Let’s go over some of the tools your business should embrace to fulfill its needs.

Gmail is a popular option for businesses seeking to use email, one of the business world’s most popular solutions, seeing as it has a 33.7 percent market share. Many of these businesses may have found that they spend more time using Gmail than they would prefer. Fortunately, if this time is spent repeatedly writing the same message, there is a solution: Gmail templates.

As technology has improved, the capacity for businesses to operate has risen along with it. In no place is it clearer than in today’s collaboration solutions and the utility they can now offer. Let’s examine what collaboration solutions are, and how they benefit the businesses that adopt them.