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Digital Sky Solutions Blog

Digital Sky Solutions has been serving the British Columbia area since 2006, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Polling Your Outlook Contacts

Tip of the Week: Polling Your Outlook Contacts

Back in June, Microsoft applied an update to the Microsoft 365 version of their Outlook email platform, adding various features—including one that allows users to run a native poll through their email. Let’s go over how it works so that you can take advantage of this useful utility.

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Speed Up Your Email Communications with Gmail Templates

Speed Up Your Email Communications with Gmail Templates

Gmail is a popular option for businesses seeking to use email, one of the business world’s most popular solutions, seeing as it has a 33.7 percent market share. Many of these businesses may have found that they spend more time using Gmail than they would prefer. Fortunately, if this time is spent repeatedly writing the same message, there is a solution: Gmail templates.

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If an Email Subject is Urgent, Be Skeptical

If an Email Subject is Urgent, Be Skeptical

Important Update! Urgent! Expires in 1 Day! Confirm your Email Now! Your Password Has Been Stolen!

This type of messaging is often used in some of the most disarming phishing emails. As a business owner, you and your staff need to be vigilant when it comes to catching these scams.

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Switch the Hosted Email to Save Money

Switch the Hosted Email to Save Money

Email is one of the most common communication tools used by businesses, but not all options are as good as others. For this week’s tip, we’re recommending that you embrace hosted email in your own operations. Here’s why.

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Tip of the Week: Upping Your Efficiency with Email

Tip of the Week: Upping Your Efficiency with Email

Your business email is a very useful tool, if used properly. Unfortunately, there are plenty of ways that your email can also serve as a major time sink. For this week’s tip, we wanted to explore a few ways to help keep email useful, rather than distracting and stressful.

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Strengthening Communications for the New Year

Strengthening Communications for the New Year

A quick Google search for “the most important thing for a company to be successful” kicks back a huge number of results - with answers ranging from “effective team management” to “sales skills” to “good decision making” to “strong relationships.” What do the vast majority of these answers have in common? They all rely on effective communications skills. Considering this, it seems prudent to encourage the kind of communication that nurtures success.

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Tip of the Week: How to Use Email More Efficiently

Tip of the Week: How to Use Email More Efficiently

Email is almost certainly the most well-known solution that your business uses, so most users probably feel as though they have a pretty good handle on it. However, many of them are probably making things more difficult for themselves - and taking more time than they need to on it. This week, we’ll go over some easy tips to make your use of email more efficient.

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Tip of the Week: How to Identify (and Foil) a Phishing Attack

Tip of the Week: How to Identify (and Foil) a Phishing Attack

Phishing has been gaining notoriety in cybersecurity circles, as it has been used quite successfully in a variety of business infiltrations and data breaches. Many of the more well-known cyberattacks of the last few years were enabled by phishing. In order to protect your business’ interests, you and your team need to be able to identify these social engineering attempts. We’ll go over a few ways to do so for this week’s tip.

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Seven great Business Communications Options

Seven great Business Communications Options

Every business has to have some form of communication so they can interact with their customers and support the transactions that they make. Today, we’ll take a look at several communications options that the modern business has to improve its organizational communications.

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How to Set Your Out of Office Messages

How to Set Your Out of Office Messages

The business world depends on communication to function efficiently. In fact, you might say it’s grown to be little too connected, to the point where it’s considered odd or rude to not receive a reply back soon after sending an email. Even though it’s important to take a break every so often to maintain your sanity, it’s also important to maintain contact with important clients or customers when you are away from your workstation. This is where the out of office message comes into play. We’ll walk you through how to set up your message in Gmail.

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How to More Securely Utilize Your Email

How to More Securely Utilize Your Email

Studies have shown that email still has a safe place in the business world, with an estimated 124.5 billion business emails sent and received each day. However, are the emails that your business is actually receiving safe? If you aren’t adopting the following practices in your daily business operations, they probably aren’t.

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Scammers Can Use Gift Cards to Target Your Company

Scammers Can Use Gift Cards to Target Your Company

Ready or not, the season of giving is here, and that means it’s gift card season. These can seem to be the perfect gift for coworkers and employees… which is why everyone will need to be wary of a particular business email compromise scam that has seen an uptick this year.

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Tip of the Week: Outlook’s Tools

Tip of the Week: Outlook’s Tools

Email is commonplace in offices all over the world, but it can be difficult to keep all of the information sent your way organized. Users of Microsoft Outlook 2016 will find that the program has many tools to take advantage of for improved communications and organization. This week’s tip will explore some of them.

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Tech Term: Spam

Tech Term: Spam

Spam: it’s something that just about every computer user has heard of, and knows is bad. However, how much do you really know about spam? For today’s Tech Term, we’ll slice into the different types of spam, as well as some theories as to where the term itself originated.

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Why Your Business Needs Email Encryption

Why Your Business Needs Email Encryption

Email is a solution that needs to be protected, lest you expose important information to any onlookers while messages are in transit. Encryption is one of the key ways you can make sure that your messages are safe, but email hasn’t always used this method to secure messages. In fact, it wasn’t until relatively recently that encryption became a staple of the major email providers.

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How Safe is Your Email?

how-safe-email

Email is (and has been) a prime method of communication for businesses of all sizes. With email comes a whole slew of issues that are essentially synonymous with the technology; spam, information overload, phishing, and information privacy. Even British Columbia small businesses that only do business locally are at risk of these issues. Personal email accounts are equally at risk. Employing proper precautions and practices whenever communicating via email is very important to prevent the risk of security compromises, monetary loss, and even legality issues.

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2951 Sea View Rd
Victoria, British Columbia V8N 2L1

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