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Digital Sky Solutions has been serving the British Columbia area since 2006, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Why VoIP is a Great Option for Non-Profit Organizations

Why VoIP is a Great Option for Non-Profit Organizations

Running a non-profit, while rewarding, also offers its own considerable challenges. It can be quite difficult to balance a budget that relies on charitable donations, and the need for modern technology solutions can add to the complexity of this. One simple way to eliminate some of this complexity is to adopt a VoIP solution for your non-profit’s telephony needs.

Let’s run through what a Voice over Internet Protocol solution has to offer the non-profit organization that incorporates it into its business systems.

VoIP Provides No Shortage of Benefits

There are a lot of features VoIP provides to a business to improve its communication capabilities. It is thanks to these capabilities that the business that adopts a VoIP solution for their telephony system gains unparalleled flexibility. We consider these must-have features for any phone system. To recap them, most VoIP plans typically include:

  • Call Forwarding
  • Call Waiting
  • Call Monitoring
  • Messaging
  • Video Calling
  • Voicemail to Email Transcription
  • Conferencing
  • Mobility via Mobile Applications

On top of that, hosted VoIP solutions are capable of accepting automatic updates, ensuring that your team has access to the most recent version of the software available. Plus, VoIP is a far more environmentally-friendly option than many alternatives, thanks to features like IP faxing and the like.

In a world where so many workers are either working from home, or doing a hybrid model of work from home with some time in the office, VoIP is a huge benefit. Your staff doesn’t need to be tied to their desk to make and receive calls, and can do so from their own laptop, desktop, or smartphone. This has been a huge game-changer for many non-profits since the start of the pandemic, and it’s definitely a valuable capability to add to your organization.

On Top of That, VoIP is Also the Cost-Efficient Option

With the benefits we’ve described thus far, it can be easy to imagine that VoIP would cost a pretty penny. Fortunately, the opposite is true. Since VoIP utilizes the Internet to make a connection, implementing it drastically reduces your phone bill, as well as the need for a costly in-house PBX system. The only costs that VoIP may incur are the one-time costs of acquiring the equipment that works with the system (which is often relatively affordable), and the base service per line.

Our Partnership with Shaw Allows Us to Simplify Your VoIP Implementation

Who better to trust with Voice over Internet Protocol services than an Internet provider? We work with Shaw to ensure that you get access to SmartVoice, their business-oriented VoIP offering, without the lengthy and complicated onboarding process.

We’ll ensure that you get the telephone services you need, using our relationship with Shaw to get you the best available rate—a key consideration for the financially-restricted non-profit organization.

Interested in learning more about the solutions we can assist your non-profit with implementing? Give our team a call at (250) 483-5623 to learn more about the communication tools we can provide, as well as our additional IT support services.

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Saturday, July 02, 2022

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